CRM software

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CRM software

Alfa Tech Industries provides fully strategic and 100% customizable CRM software in Madurai. Our technology is designed to effectively manage and analyze customers in your organization. Alfa Tech Industries is the NO.1 CRM software development company in Madurai. By fostering a closer relationship between your business and current clients, we focus our attention on boosting your company’s sales. CRM is crucial to success in the modern marketing industry.

CRM software

How does CRM software work for your business?

CRM (Customer Relationship Software) software in Madurai includes a set of businesses that are designed to help businesses manage many business processes such as customer data, customer contact, tracking leads, customer support, and marketing.

Having CRM software in Madurai means you have a goal to improve relations with customers, improve accountability towards customer complaints, explore trends in customer behaviour and activity, and establish your reputation as a reliable resource on matters related to the company and its products and services.

The most important modules in Customer Relationship Management software solutions in Madurai are:

Quick Lead Capture:

Obtain leads automatically from a range of sources, including:

  • Through QR Code Scan.
  • Third-party integration: Indiamart, Just Dial, and many more
  • Social media lead capture: Facebook, Instagram, Twitter, and LinkedIn
  • By filling out an inquiry form
Lead management system:

Sales start with leads, and the nurturing and tracking of sales leads are necessary for them to turn into revenue-generating opportunities.

Sales Management System:

With pipeline deals, a visual sale may operate as smoothly as possible.
It helps you get full visibility of your deals in these steps. You will be able to quickly see how many deals are in each stage, sort them according to expected closing dates, and filter them No.1 Best Digital Marketing Company in Madurai.

Task Management System:
  • Plan activities for the team with email, SMS, or WhatsApp reminders.
  • Task assignments to the team and individual employees
  • Complete Task Management.
  • Open Task Reminder
  • Not completed task alert message through SMS, email, and WhatsApp.
Calendar integration system:

A calendar integration helps keep track of appointments and meetings without causing confusion between two devices. And when you want to schedule and sync demos and meetings, it definitely becomes more important.

Email integration system:

Email is still one of the most common ways to communicate with vendors. The presence of email within the CRM can be a major productivity boost without switching to multiple devices.

Pre-sales activity:

As part of this process, there are lots of advertisements and many promotional activities that are done by the CRM software on behalf of customers, which we consider an opportunity and want to be fully aware of. Our immigration CRM software in Madurai is integrated with WhatsApp marketing software, the single-click bulk SMS feature, the email marketing feature, and the WhatsApp bulk message feature.

WhatsApp Integration System:

One of the most common methods of communication is WhatsApp.
The presence of WhatsApp within the CRM can be a major productivity boost. You could be able to share alert messages, invoices, and chat with your customers.

Advantages of Customer Relationship Management, Madurai.

CRM software helps in a number of ways:
  • Get real-time data
  • Keep track of customer social posts.
  • Sales and marketing
  • Generate insights to make better decisions.
  • Increase in sales opportunities
  • Predict accurate sales.
  • Quick lead capture
  • Ease of use, simplicity, and third-party API integration
  • Easy remote access
  • Mobile Accessibility
  • Strong multi-channel support
  • User-integrated analysis
  • Fully campaign management
  • Flexibility and optimisation
  • Lead generation and follow-up tracking
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